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  Terms and conditions

refunds and returns :: privacy policy :: limitation of liability

Investor-training is brought to you by National Home Study, the distance learning experts.

Please ensure that you have read and understood all the sections of our terms and conditions of enrolment BEFORE you enrol. All enrolments are processed upon the basis that students have read, understood and accepted the terms and conditions of the college, including our privacy policy and limitation of liability, and agree to comply fully with them. We strongly recommend that you print out and keep a copy of this page for your own records.

This website, literature and all course materials are for educational purposes only, and the content is not to be construed as personal financial advice in any form whatsoever. References to any listed companies, shares, or investments are not recommendations to purchase or sell, and are only used for illustration purposes. References to past returns are just that, and are not to be taken as an indicator of future returns.

Course fees are fully inclusive of all course materials, texts and tutorial support, but do not include students' personal stationery or postage incurred in the submission of assignments.

All study materials become the property of the student upon full payment of course fees.

The college has a refund policy where refunds will be accepted on course fees within the 28 day approval period, subject to all materials being returned to the college in condition as sold. Refunds are usually processed within a 30 day period from receipt of the returned course materials. After the 28 day approval period has expired we will not consider any refund. Students can transfer their course, or put their studies on hold to be resumed at a later date within a six month period following the date of enrolment. The college reserves the right to charge the student a small administration cost for refunds or transfers. Please also see our refund policy for online enrolments below.

Course materials are generally dispatched in two stages depending on the course enrolled upon. The first section of your course is usually dispatched within ten working days following the date of enrolment. The second section is dispatched according to the individual's progress on the course.

Students failing to achieve a pass on their first examination attempt may resit the course free of charge within a period of six months following the date of failure of the first examination.

Academic, administrative and telephone tutorial services are provided from Monday to Friday inclusive, from the hours of 09:00am GMT or BST until 17:00pm GMT or BST in accordance with the academic year. You may contact your tutor at any time by email or fax.

Course work submitted to the college for marking will not be returned and is sent entirely at the responsibility of the student. Students are advised to keep copies of all work submitted to the college.

The college may close for a short recess during the summer months during which time tutorial services may become restricted or temporarily unavailable. Students are usually notified by their personal tutor of the period when tutorial services will be restricted or temporarily unavailable. Services may also be restricted during bank and public holidays.

All study materials provided by the college are intended only for individual personal use and are protected under English and International copyright laws and conventions, and may not be published, copied, sold, broadcast, or otherwise reproduced or distributed. 

Whilst every care has been taken in the provisions of this website, associated study services and study materials and texts, no liability can be accepted for the use, misuse or inappropriate use of the provisions, study services, and study materials and texts. Students enrolling on a course acknowledge such by their acceptance of the terms and conditions of their enrolment.

REFUNDS AND RETURNS FOR ONLINE ENROLMENTS

Investor-Training.co.uk operates under the United Kingdom distance selling and internet mail order guidelines. If you purchase a course from us and then wish to return it, you must comply with the following terms:

You have the right to cancel your contract for the purchase of your course within the period of twenty eight (28) days, commencing from the day on which your enrolment was processed.

To cancel your contract you will need to inform us in writing by either post or email, stating clearly your reasons for return. You then need to return all your materials to us, following the instructions on your paperwork. For your protection, we recommend you use a recorded delivery service. No liability will be accepted for returned items which are subsequently lost in the post or fail to arrive at our returns office.

You are fully responsible for the safe packaging and return of all materials to us. On receipt of the returned materials in good order, The National Home Study College will refund your money within a thirty day period. The refund will not include the cost of returning the item to us.

Refunds will take the same form of payment to the card originally used for the purchase. National Home Study do not issue refunds for online enrolments in cash or cheques.

PRIVACY POLICY

Investor-Training.co.uk (us) respect the privacy rights of its online visitors and students (you) and recognise the importance of protecting the information collected about them. We have adopted a corporate wide Privacy Policy that guides how we collect, store and use the information that you provide us with. By accepting our Privacy Policy, you expressly consent to our use and disclosure of your personal information in the manner described in this Privacy Policy. This Privacy Policy is incorporated into and subject to the terms and conditions of enrolment.

Personal information:
If you enrol on a course with us using our online enrolment facility, we need to hold personal information including your name, email address, phone numbers, home address, credit card billing address, and in some instances your date of birth, in order that we can process your application and fulfil your enrolment.

Other information we collect through our services:
As a user of our services, we may collect non-personal data about use of the website, such as pages visited, times and volume of use of the services as well as traffic data. Traffic data includes logs, details of networks, length of sessions and similar systems data. We do not use cookies on the investor-training website.

Information about you from third parties:
In order to protect all our customers against potential fraud, we verify with third parties the information you provide. In the course of such verification, we may receive personally identifiable information about you from such services. We may use card authorisation and fraud screening services to verify that your card information and address match the information that you supplied to us, and that the card has not been reported as lost or stolen.

How this information may be used, and anyone it might be shared with:
National Home Study may use your personal information for the processing of orders, payments and to provide you with a personalised tutorial service. We will also use your details to fulfil your enrolment and deliver your course materials and to manage your account. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.

It is not the Company's current policy to share its customers' personal details with third parties other than as stated herein.

LIMITATION OF LIABILITY

National Home Study cannot be held responsible or liable to any person or entity whatsoever for direct or indirect loss, damage (whether actual, consequential, punitive, special or otherwise) injury, claim, liability or other cause of any kind or character whatsoever based upon or resulting from any information or opinions provided on this website or from the use of, or the inability to use investor-training materials on the site.

These conditions do not affect your statutory rights. We are happy to discuss or clarify as necessary, any aspect of these terms and conditions with you, please just give us a call on our EnquiryLine or email us.

     
  Enquiries and enrolments: 0870 242 7141 investor-training.co.uk
 

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Admissions Office :: 5 High Street :: Pinner :: Middlesex :: HA5 5PJ :: 0870 242 7141